Shipping Policy

At [emiratestrends], we are committed to providing you with fast, reliable, and secure shipping for all your orders within KSA and UAE. Please read our shipping policy below to learn more about our shipping process, fees, and delivery times.

1. Shipping Locations

We currently offer shipping to KSA and UAE. If you are located outside of these regions, please contact our customer support team at [contact email/phone number] to inquire about international shipping options.

2. Shipping Methods & Delivery Times

  • Standard Shipping: Delivery time within KSA and UAE is typically [1] - [2] business days from the date of shipment.
  • Express Shipping: For faster delivery, we offer express shipping with an estimated delivery time of [24] business hours.

Please note that delivery times may vary depending on your location and any unforeseen delays (such as public holidays or weather conditions).

3. Shipping Costs

  • Free Shipping: Enjoy free standard shipping on orders over [500] in KSA and UAE.
  • Standard Shipping Fees: Shipping fees for orders under [amount] will be calculated at checkout based on your delivery address.
  • Express Shipping Fees: The cost of express shipping will also be calculated at checkout.

4. Order Processing

  • All orders are processed within [2] business days from the time of payment. Orders placed on weekends or holidays will be processed on the next business day.
  • Once your order has been shipped, you will receive a tracking number via email to track the status of your shipment.

5. Order Tracking

You can track your order using the tracking number provided in your shipment confirmation email. Simply visit the courier’s website and enter the tracking number for real-time updates on your order’s status.

6. Shipping Restrictions

  • We currently do not offer shipping to P.O. Box addresses.
  • Some remote locations may experience longer shipping times or additional shipping fees. If this applies to your order, you will be notified before your order is processed.

7. Damaged or Lost Shipments

  • If your item arrives damaged or if there’s an issue with your order, please contact us immediately at [+966 59 752 7546] so we can resolve the issue. We may request photos of the damaged item for verification.
  • [emiratestrends] is not responsible for lost or stolen packages once they have been delivered. If you believe your package is lost, please contact the carrier directly with the tracking number for assistance.

8. Customs Duties and Taxes

For international shipments (if applicable), customs duties, taxes, and any additional charges are the responsibility of the customer. These fees vary by country and are not included in the shipping cost.

9. Changes to Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be reflected on this page with the updated date.

If you have any questions or concerns regarding our shipping process, please don’t hesitate to contact our customer support team at [+966 59 752 7546].